PetSmart is a leading retail chain that offers an extensive range of pet products and services to pet owners. Located in Tinley Park, this brand provides a one-stop-shop for all pet care needs, including grooming, training, adoption services, and veterinary care. Founded in 1986, PetSmart has established itself as a trusted brand in the pet industry, catering to millions of pet owners across North America. They offer a wide range of products, including food, accessories, and toys, to cater to different pet needs and preferences. With a team of experienced professionals and a passion for pets, PetSmart is committed to delivering exceptional customer service and ensuring that pets are happy and healthy. Whether you are a new or seasoned pet owner, PetSmart provides an ideal platform to access all the essentials needed for your furry companion.
Reviews
Whoever was closing last night was incredibly rude.
We came in during right before closing and made a flying run through the shelves that took us quite literally two minutes. Checking out at 8:58 the cashier wouldn't acknowledge us, just turned the screen towards us while speaking on her cell phone about what was clearly a personal phone call She repeatedly tapped the screen to communicate with us instead of telling the person to hang on, and didn't even tell us our total or if we have any points. What a black mark on the usual friendly service we get here.
The store is great. It's clean inside. The staff is always helpful. I haven't tested them with pet questions other than where is this or that, but they seem like they can answer some questions. Keep up the good work.
DO NOT TAKE YOUR DOG HERE TO BE GROOMED!!!!!!!!!
Took my dog and they cut him… when they were telling me they cut him another groomer( Abby) there told me get over it, it happens all the damn time. When speaking to the manager she ensure me that it doesn’t happen all the time and she would talk to them. The manager sue just call me and said the groomers told her a different story, the groomers cut his nail too short and the red on my dog paw is probably blood and that’s normal. I can ask any groomer and they will admitted to cutting dogs when they groom them. 😂😂😂 glad my dog safety was taking into account when they groomed him.
Horrible experience. There was a male worker Sunday 1/14/23 around 1pm who was the RUDEST employee life ever encountered and went out of his way to insult me and then argue with me in front of other employees and customers. Because of him I will never return to this store
I'm a new puppy owner. It's a great place to get everything I need. They have great prices.
My husband and I went in for some items for our two dogs who have been itching constantly. Robert helped us tremendously!!! I’m so grateful for his kindness and tips.
This store is clean, and well organized. The staff is friendly, helpful, and knowledgeable. They always have what I need, a major plus!
Love this store! The employees are so helpful and friendly. Always stocked well, very happy with my purchases
Location
7340 W 191st St, Tinley Park, IL 60487, United States
Hours
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